Frequently Asked Questions

IKEA Business Sales department is a sales department that offers you suitable solutions to make your work environment both enjoyable and functional with IKEA furniture and accessories, regardless of your field of activity, from construction companies to real estate offices, from cafes to hotel management. We serve Business companies operating in offices, restaurants, hotels, kindergartens, educational institutions, dormitories, hospitals, stores and similar business areas.

It is a loyalty program that provides advantages in your purchases for your company.

Most IKEA products are designed to be easily assembled by our customers. However, if you prefer, we can provide you with this service for a reasonable fee through a contracted assembly company. Assembly service is provided only to certain districts of Adana, Ankara, Balıkesir, Bursa, Eskişehir, İstanbul, İzmir, Kocaeli, Manisa, Mersin, Muğla, Yalova.

You can send your order to the Business Sales department in our store closest to you by phone or e-mail. The Business Sales staff in the relevant store will support you as soon as possible.

You can place an order either by e-mail or by phone. After your order reaches our relevant staff, you will be contacted as soon as possible.

After filling out the application form for IKEA Business membership, your membership will be activated within 24 hours.

You can change your mobile phone number after logging in to your IKEA Business account with your mobile phone number belonging to your IKEA Business membership. You can use your IKEA Family membership with your new mobile phone number. Your IKEA Business membership will be deactivated until your mobile phone update request is approved. You will be notified via e-mail after your request is approved.

You can change your mobile phone number after logging in to your IKEA Business account with your mobile phone number belonging to your IKEA Business membership. The mobile phone number of your IKEA Family membership will be updated, but the IKEA Business joint card belonging to your membership will be deactivated. You need to create a new joint card request with your new mobile phone.

You can change your e-mail address after logging in to your IKEA Business account by using your mobile phone number belonging to your IKEA Business membership.

You can change your e-mail address after logging in to your IKEA Business account by using your mobile phone number belonging to your IKEA Business membership.

You can cancel your IKEA Business membership by using the "Cancel IKEA Business Card" button after logging in to your IKEA Business account with your mobile phone number belonging to your IKEA Business membership. If you have any joint cards attached to your IKEA Business membership, they will also be canceled.

If you cancel your IKEA Family membership, your IKEA Business membership will also be canceled.

You can cancel your IKEA Business Joint Card by using the "Cancel IKEA Business Joint Card" button after logging in to your IKEA Business account with your mobile phone number belonging to your IKEA Business membership.

If you cancel your IKEA Family membership, your IKEA Business membership will also be canceled.

IKEA Business and IKEA Family membership advantages cannot be used at the same time. With your IKEA Family membership, you can issue an invoice on behalf of your company and benefit from special campaigns for your IKEA Family membership, but you cannot benefit from IKEA Business discounts at the same time.

You must use your IKEA Business membership to benefit from IKEA Business discounts.