Shopping Steps

Can I add gift card to my order?

We do not have a gift card application for your orders. You can request a gift card from the Customer Service counters for your purchases at IKEA stores.

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Why can't I make an online order below TRY 500?

Within the scope of the measures we have taken due to the Covid-19 epidemic, the minimum order amount for online shopping has been determined as TRY 500 in order to protect the health of our employees and to continue to provide you uninterrupted service by maintaining our operational efficiency.

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How can I find a specific product on the web site?

There are a number of detailed search options available on our web site. If you like to see alternatives within a given product group, you can click “All Products” to see the product groups and secondary functions. On the other hand, if you are looking for a specific product, you can write the name of the product, its function or the 8 character-long Article Number to find the product quickly.

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How can I add a product to my shopping basket?

You can use “Add to Basket” button to order products.

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Can I shop online without being an IKEA Family member?

You can shop online without being an IKEA Family member.

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How can I get information about the product’s stock status?

You can check the stock availability for the products you like, using the “Check Stock Availability” section on the home page of our website, by article number, or check out the Store Stock Status section on product pages.

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How can I get a notification when the product is back in stock?

If the product you searched is not available in stock at the store, you’ll see an ‘Inform me when it's in stock’ link. Use that link to register your e-mail address and an e-mail will be sent to you when the product arrives in stock.

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If the product I ordered is not in stock, what is the procedure applied?

The final step of your purchase provides information about the current stock status of the products in your basket. However, due to  the technical problems your order may contain out-of-stock products. In such cases our Customer Service Representative will contact you shortly. You can choose another product to replace the out-of-stock one, or cancel that part of the order. The refund will be made to the credit card you used for the payment.

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Can I get information about the guarantee conditions?

Please click here to learn the IKEA guarantee conditions and to review the product guarantee conditions.

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Can I use my IKEA Family Points for online purchases?

IKEA Family Points are valid for purchases you make in IKEA stores. They can not be redeemed for online purchases.

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Can I use my IKEA Business membership for online purcaheses?

You can use your IKEA Business membership for your online purchases.

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What are the advantages of IKEA Family membership?

As an IKEA Family member; you can benefit from products with IKEA Family price and many campaigns that change throughout the year.
 
You can benefit from favorable interest-free installment opportunities in your furniture and home accessory purchases with your IKEA Family membership. Please click for interest-free installment options valid with IKEA Family.
 
You can save 0.5% of your furniture and home accessory purchases from IKEA stores (excluding online) as IKEA Family Points and use these points anytime before the last day of the calendar year.
 
By signing up you can enjoy a simpler and quicker online shopping experience. You can track your orders from your membership page, add them once again to the basket, create, save, e-mail and print favorite lists. Also you can get e-mails on updates and promotions at IKEA.
 
You have the opportunity to be informed about news, activities and campaigns about IKEA first.

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Can I have the invoice issued to the company for my purchases made with my IKEA Family membership?

For purchases made with your IKEA Family membership, you can have an invoice issued in the name of your IKEA Family membership or in the name of the company.

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Why should I sign up?

By signing up you can enjoy a simpler and quicker online shopping experience. You can track your orders from your profile page, add them once again to the basket, create, save, e-mail and print favorite lists. Also you can get e-mails on updates and promotions at IKEA.

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Can I shop online without signing up?

You can shop online without signing up.

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You can access the Disclosure Text For Membership Regarding The Processing Of Personal Data here.

Commercial Electronic Message Confirmation

If you confirm, please specify your communication preferences.

You can change your communication permissions on My Account / Profile page as you like.

Select Location

Please select to see the content specific to your delivery location for your orders from Online Store.

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