Career at IKEA

Our Human Resources Idea

We are a group of humble, willing and persistent co-workers, who have embraced a plain and honest worldview, and who are aware of the importance of people and unity. Our most important aim is to offer a better everday life to ourselves as well as to our customers by making use of the opportunities for progress in our personal as well as professional lives.

Our Values

We believe that every individual has something valuable to offer and we strive to have the same values in the way we work.

Togetherness

Togetherness, “Tillsammans”, is at the heart of the IKEA culture. We are strong when we trust each other, pull in the same direction and have fun working together.

Caring for people and planet

We want to be a force for positive change both locally and globally. We have the possibility and the resources to make a significant and lasting impact, today and for future generations.

Cost-consciousness

As many people as possible should be able to afford a beautiful and functional home. We constantly challenge ourselves and others to make more from less without compromising on quality, function, sustainability or form.

Simplicity

Simplicity is about being ourselves and staying close to reality. Simplicity is also about how we approach our daily task where bureaucracy is our biggest enemy. We are practical people with a common sense approach when solving problems.

Renew and improve

Whatever we are doing today, we can do a bit better tomorrow. We constantly look for new and better ways forward. It is finding solutions to the impossible challenges that has made us successful.

Different with a meaning

Different with a meaning is about having the courage to question existing solutions, think in unconventional ways, experiment and dare to make “entrepreneurial” mistakes.

Give and take responsibility

We believe in empowering people and in the power of the individual who wants to grow. Both giving and taking responsibility are ways to grow and develop and a source of energy and joy for those who dare. It is ultimately about trusting each other, being positive and forward-looking.

Lead by example

We see leadership as an action, not a position. We are at our best when we can be ourselves and at the same time live the IKEA values. Therefore we first recruit on values, then on competence and diversity. We can lead by taking the initiative and being a great inspiration for others.

Working at IKEA

We welcome candidates compatible with IKEA culture.

IKEA Turkey’s employees are humble, willing to accept responsibility, and highly-motivated people who believe in team work. Having fun at work is crucial for us. That is why even though there are countless reasons for working at IKEA Turkey, when asked why they are here, our employees universally respond: “The work environment is really enjoyable!”

We leave our ego behind.

We do not need extravagant titles or exclusive rooms. We expect our employees to leave their egos behind. This ensures faster, more effective and more enjoyable work as a team.

We learn from our mistakes.

IKEA culture has this saying: "To err is human. Everyone can make mistakes." We believe making mistakes is yet another way to improve ourselves and learn.

You can learn everything on your own.

If you enjoy learning a job and taking initiative without waiting for the assignment of a particular responsibility, IKEA Turkey is right where you should be.

We provide career opportunities to enable transformation.

Where available, we create different career opportunities for the employees we consider as having potential in terms of IKEA’s retail operations.

IKEA Turkey is a huge family.

The people you work with are also your friends. Whenever you feel the need to share something, you can find thousands just like you, for this is, among other things, a huge family.

Transfer from one store to another

IKEA Turkey offers various career options at its Head Office and 5 stores in 4 cities and proceeds on a track of growth. To us, transfer from one store to another is a natural career track.

Our Organization

We offer exceptional career and learning possibilities at IKEA Turkey Stores and Head Office. If you intend to have a career in retail marketing, IKEA Turkey is where you want to be.

Sales

The Sales Department staff at IKEA are in daily contact with our customers, with reference to IKEA’s product range and self-serve concept. A passion for retail and knowledge of IKEA customers, IKEA Concept and IKEA product range are indispensable for our Sales Team. The Head Office Sales Team, on the other hand, is responsible for the management of the product range.

Com&In

So as to best reflect our expertise as a home-decoration firm, we work with Interior and Visual Design teams at our Stores and Head Office.

Logistics

The Logistics Department ensures that the products are delivered to our stores with the smallest environmental footprint and at the lowest cost level possible. The Logistics Department includes Warehouse, Product Inflow, Sales and Supply Support, Planning, Operations and Import divisions.

Food and Beverage

The employees of the Food and Beverage Department serve our internal and external customers at sales areas such as the Restaurant and the Swedish Food Market.

Customer Services

At IKEA, Customer Services play a role both within and outside the stores. It covers everywhere from the Reception and Play Areas to Replacement and Return Desk, Check Outs and Call Center.

Finance and Operations

Finance staff work on financial matters and their impacts on operations. The finance and operations teams at IKEA stores are specialised in Budget and Reporting, Accounting, Maintenance and Repair, Product Recovery and IT divisions. At the Head Office, these teams are also accompanied by Treasury, Internal Audits and Procurement divisions.

Human Resources

Human Resources teams play an active role in the organisation and execution of hiring, training and development, compensation and employee relations processes and the maintenance of the corporate culture.

IKEA Business and E-Commerce

IKEA Business Sales Department serves corporate customers at IKEA stores as well as through field sales teams. The e-Commerce team, responsible for the newest sales channel in our ranks on the other hand, serves online customers in sales, customer services and logistics operations.

Marketing and Communications

The Marketing and Communications Department located at our Head Office is responsible for developing all marketing activities inside and outside our stores, and representing the IKEA Brand Identity in the local market. The marketing channels involve means such as the IKEA Catalogue, IKEA Turkey web site, brochures, advertisements and announcements.