For the products you ordered online, you can create a Spare Parts Request at any time by filling out the Customer Service Request Form on our Contact Us page.
How to Create a Spare Parts Request?
Select the Shopping Channel 'Online Store' option from our Contact Us page.
Select the Questions and Requests option in the Subject Section.
Select 'Spare Parts' as the sub-topic of the 'Questions and Requests' topic you have selected.
If you want to create spare parts for which order, select the order number of that order
If you do not have a membership, verify that your order belongs to you with the verification method you choose to verify that your order belongs to you.
You can enter your spare part request for the order number you have selected in the relevant field.
You can submit your Customer Service Contact Form by filling in the personal information field.