Nakliye Hizmeti

Delivery Service in Store

If your car is not big enough and you want your products to be transported to your address, we can help you at low cost.

In-city Delivery Service*
TRY 50for purchases up to TRY 1.000
5% of the total price for purchases for TRY 1.000 and above

Out-of-city Delivery Service*
TRY 50 up to 150 km and TRY 500
TRY 60 over 150 km and up to TRY 500
10% of the total price up to 150 km and TRY 500
12% of the total price over 150 km and TRY 500
Exclusive Delivery Service for Sofas and Armchairs
In-city Delivery Service
TRY 50 for purchases 00 - TRY 1.000
5% of the product price between 1.001 TL - 2.999 TL
TRY 250 for purchases TRY 3.000- TRY 5.000
TRY 300 for purchases above TRY 5.000

* No delivery service is provided for live plants, small and fragile and similar sensitive products.

*For products with glass content and mirrors, delivery service is provided only when the packaging fee is paid.

* Out-of-city deliveries are delivered to the customer's address door and provided with cargo service for furniture and accessories.

* Opportunity corner products are delivered with no guarantee.

* Delivery service is given over the actual sales price of the product.

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Delivery Service For Online Store

We provide delivery service for your online orders by our logistics companies Horoz Lojistik, Borusan Lojistik, Yurtici Kargo, Aras Kargo, Jetizz, Kolay Gelsin or Kargoist due to the weight of the products and the destination city.

The logistics provider delivers your order together with the consignment note to the flat door at the address you specified. In case you miss the delivery date, the delivery staff will leave you a note with directions to pick up your delivery at the nearest delivery company's office. If you do not collect your delivery from the delivery company's office within three days, it will be returned to us.

For deliveries to rural areas where the logistics providers do not offer home delivery services, your order will be delivered to the delivery company's nearest office. You will be informed by the delivery company that your delivery has arrived for you to pick it up. In this case, the delivery should be collected from the delivery company's office.

Deliveries to islands in Turkey are subject to applicable restrictions of the logistics providers. The delivery company may provide home delivery or phone notice services, on the basis of the delivery size. You can track your order with your tracking number that is sent to you via SMS after dispatching the order.

The minimum order price for online purchases of furniture and home accessories has been set at TRY 150.

The minimum order price for purchases from the Swedish Food Market is determined as 50 TL. For orders between 50 TL and 100 TL, the shipping fee is 12.99 TL, and for orders of 100 TL or more, shipping is free.

Important Notice

It is of utmost importance that you examine your order upon delivery to ensure that there are no visible signs of damage, crush, tears, missing or incorrect pieces. In case you notice anything out of ordinary, please do not take the delivery and ask the delivery staff to take a written record and dial 444 4 532 or contact us using the "Contact Us" form.

In case of you received incomplete/damaged or faulty products and did not claim to the delivery staff at the moment of the delivery, your request for refund or replacements may be denied upon the review of IKEA.

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