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means "Goodbye" in Swedish.

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Your order reference number: . You can track your order by this number.

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Your Purchased Products

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Your order will be delivered to your address in separate deliveries.

Important Note!

Please check the products at the time of delivery, to see that parcels have arrived COMPLETE, IN GOOD SHAPE and that an consignment note has been included. As a part of e-archive invoice system, your invoice will be prepared digitally and sent to your e-mail address.

In case you detect anything out of ordinary, such as signs of damage, crush or tears outside of the parcel, you can only take delivery of undamaged parcels. In order the damaged parcels to be resupplied and sent to you, it is necessary that you do not take the delivery of these parcels and ask the delivery staff to take a written record. If you have missing parcels in your order, the delivery staff should also take a written record.

In such cases you can contact us using the Contact Us form or dial 444 4 532 for requests concerning your order.

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Important Information

You can collect your order from the Click and Collect Point when you arrive at the store. Please ensure you have received an SMS or email containing the message "Your order has been prepared and is ready for pickup" before collecting your items.

During delivery, simply present the order number from this message and your ID document. You must collect your order on the day and at the time you selected. Otherwise, your order will be held for a maximum of 24 hours and will be cancelled if this period is exceeded.

When collecting your products, please ensure they are complete and undamaged.

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Important Information

Two different delivery methods have been selected for your order:

1. Click and Collect

You can collect your order from the Click and Collect Point when you arrive at the store. Please ensure you have received an SMS or email containing the message "Your order has been prepared and is ready for pickup" before collecting your items.

During delivery, simply present the order number from this message and your ID document. You must collect your order on the day and at the time you selected. Otherwise, your order will be held for a maximum of 24 hours and will be cancelled if this period is exceeded.

When collecting your products, please ensure they are complete and undamaged.

2. Delivery

When receiving your courier delivery, it is essential to inspect the package carefully. If you notice any unusual conditions such as damage, dents, tears, or moisture on the outside of the package, do not accept the delivery and request the courier to prepare an incident report. Claims for missing or damaged items made without an incident report may be rejected, depending on the outcome of the investigation.

In such cases, please contact us via the Contact Us section or the IKEA Call Centre on 444 4 532 so that we can provide you with faster service.

IKEA Turkey – Mapa Mobilya ve Aksesuar Pazarlama A.Ş. is a MAYA Group company. This message has been sent via an automatic response system. Please do not reply.

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Order Summary

Total Order Price

VAT Included

Delivery Charge

VAT Included

Assembly Charge

VAT Included

Measurement Services

VAT Included

Click And Collect Charge

Packing Price

Shipping Discount

Shipping Discount

Packaging Discount

Product Discount

Grand Total for the Order

VAT Included

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