Membership Agreement

Dear User,

We would like to state that with this IKEA Web Site Membership Agreement, we aim to serve you more efficiently with a secure user account to be opened on your behalf. This Agreement will enter into force as a result of you ticking the tick box and pressing the "Save" button. With the coming into force of the Agreement, you will be responsible for all kinds of transactions you will make as a user. Please find detailed information regarding the membership process in our website's frequently asked questions section.

1. PARTIES

This contract is between the company named Mapa Mobilya ve Aksesuar Pazarlama Anonim Şirketi ("IKEA" or "Company") located at "Fatih Sultan Mehmet Mah. Balkan Cad. No:62 Tepeüstü Ümraniye/İstanbul" and you who will benefit from the service offered on this website (hereinafter referred to as "User") in the following terms and conditions.

2. Definitions

  • Website: It refers to the website located at www.ikea.com.tr.
  • Social Media: Refers to social media channels such as Facebook, Twitter, Foursquare.
  • Mobile Application: Refers to the IKEA application that can be downloaded from the relevant mobile stores via mobile devices.
  • User: Refers to persons who are members of the IKEA system in accordance with this Agreement.
  • IKEA Membership: Refers to the consumer loyalty program established by IKEA within the scope of this Agreement and offering special advantages to its members.
  • Agreement: Refers to this IKEA Membership Agreement. The Terms of Use, Secure Payment, Privacy Principles, and Protection of Personal Data pages on the Site are an integral part of this Agreement.

3. TOPIC

This Agreement aims to determine the rights and obligations regarding the membership relationship that creates opportunities for the User in every shopping to be made on the IKEA website.

IKEA's Customer Communication and Satisfaction Programme and/or Loyalty Programme is a customer-oriented marketing programme that offers general and special campaigns, promotions, discounts, promotions, special advantages for clubs and similar opportunities to the programme members in all workplaces operated by Mapa Mobilya ve Aksesuar Pazarlama Anonim Şirketi, including those in electronic media that can be operated, together with the updated business partners on the link www.ikea.com.tr

4. RIGHTS AND OBLIGATIONS OF THE PARTIES

4.1. RIGHTS AND OBLIGATIONS OF THE USER

4.1.1. The User, as a party to this Agreement, accepts and declares that they allow their data, including name, surname, e-mail, mobile phone number, and address information provided within the scope of the purchase and sale relationship, to be used within IKEA by their consumer status arising from the membership agreement; to be contacted via SMS, MMS, telephone, electronic calling machines, e-mail, in line with their preferences for promotion, campaign, launch, invitation, opening, promotion, opportunity, news, newsletter information, and to transfer the personal data listed above to IKEA's business partners, group companies and affiliates. The User reserves the right to request the cessation of sending commercial electronic messages to them.

4.1.2. The information provided by the User to IKEA authorities during the membership process is deemed valid and accurate. If the information provided during the membership process changes, the User must inform IKEA of the new and updated information.

4.1.3. The membership relationship is established when the User clicks the box regarding the acceptance of this Agreement or notifies IKEA of their unique password.

4.1.4. The user may not transfer the created accounts, username and password, and membership profiles to another user or authorize their use by third parties under any terms and conditions.

4.1.5. The User is personally responsible for using and managing all information, including accounts, usernames, and passwords that allow using their profile. Every transaction performed with the account, username, and password belonging to the User shall be deemed to have been performed by the User personally, and the User shall be solely responsible for the damages incurred by the User and third parties due to the use, loss or change of such information by a person other than the User.

4.2. IKEA'S RIGHTS AND OBLIGATIONS

4.2.1. IKEA may, at its sole discretion and without any reason whatsoever, reject User applications or condition the acceptance of a User application on additional terms and conditions.

4.2.2. IKEA reserves the right to amend this Agreement without giving any reason or notice. Such amendments shall become binding for the Parties as of the publication date.

4.2.3. IKEA is obliged to protect the information of the Users by the Disclosure Text on Processing and Protection of Personal Data on the Website and the legislation.

4.2.4. IKEA has the right to use the information the User provides to create a user account, conduct statistical studies, and for marketing activities.

4.2.5. IKEA is obliged to publish up-to-date information regarding the terms of use of IKEA on the Site and to inform the Users through the Site.

4.2.6. IKEA and the members of the Company's board of directors, managers, employees, and the persons who prepared the information contained on this Website are not responsible for any direct or indirect material and/or moral, negative, and/or positive damages that may arise directly or indirectly due to breach of contract, tort, or other reasons due to accessing the Website, using the Website or the information and other data, programs, etc. on the Website. IKEA does not accept any responsibility for interruption of the transaction, error, negligence, or interruption due to breach of contract, tort, negligence, or other reasons.

4.2.7. The rights of all kinds of audio, visual, written material, and content on the Site are reserved and belong to IKEA unless otherwise stated. Any unauthorized use by the User shall constitute illegal use, and IKEA may initiate legal action against those concerned. IKEA is the owner or licensee of the general appearance and design of the Website and all information, pictures, IKEA brand, the domain name of the Website, logo, icon, demonstrative, technical data presented in written, electronic, graphic, or machine-readable form, computer software, the applied sales system, business method, and business model on the Website ("Materials") and all related intellectual and industrial property rights and are under legal protection. No Material on the Website, including code and software, may be modified, copied, reproduced, translated into another language, republished, uploaded to another computer, posted, transmitted, presented, or distributed without prior permission and acknowledgment of the source. The whole or part of the Website may not be used on another website without authorization. Any behavior to the contrary entails civil and criminal liability. All other rights of IKEA not expressly stated herein are reserved.

4.2.8. IKEA shall not be liable for any interruption of the transaction, error, omission, interruption, deletion, loss, delay in processing or communication, computer virus, communication error, theft, destruction, or unauthorized entry, alteration, or use of records as a result of a breach of contract, tort, negligence or other causes.

4.2.9. IKEA is not responsible for the content of links or references to other websites not under its control or for any other links they contain.

4.2.10. In order to identify and eliminate problems that may occur in the system related to this website, to improve and develop the website and the system, some information such as the name and Internet Protocol (IP) address of the internet service provider used by users to access the site, the date and time of access to the site, the pages accessed while on the site, and the internet address of the website that provides a direct connection to the site may be collected.

4.2.11. IKEA has taken measures to the best of its ability to ensure this website is free of viruses and similar malware. In addition, to ensure ultimate security, the User must supply their virus protection system and provide the necessary protection. In this context, by accessing this website, the User accepts that they are responsible for all errors in their software and operating systems and their direct or indirect consequences.

5. TERMINATION OF THE AGREEMENT

5.1. If IKEA determines that the information provided by the User during the User's application is not sufficient, accurate, or up-to-date, if the User's application has been rejected before, if complaints or negative comments are received about the User. This situation is considered a risk by IKEA, including similar reasons; IKEA may terminate the User's status by terminating this Agreement for just cause or without any reason and any notice at any time without any compensation obligation.

5.2. The parties may terminate the membership relationship established under this Agreement in the presence of cause, provided that written notice is given.

6. GENERAL PROVISIONS

6.1. FORCE MAJEURE

The occurrence of circumstances beyond the control of the Parties, including, but not limited to, those set out below, which prevent and delay the Parties from fulfilling their obligations under this Agreement, shall be considered a force majeure event.

  • Act of God, natural disasters (fire, flood, epidemic disease, earthquake, flood, etc.)
  • War (whether declared or not), civil war, acts of terrorism, insurrection, revolution, revolution, seizure of state administration by force,
  • Industrial disputes, strikes, lock-outs, blockades, slowdowns,
  • Restrictions or actions, refusals or interventions by public authorities,
  • Any administrative and judicial decision or similar actions that may prevent access to the Website

6.2. INTERPRETATION OF THE CONTRACT

6.2.1. A determination that any clause, sub-clause, or provision of this Agreement other than its essential elements is invalid or unenforceable shall not affect the enforceability or validity of any other clause, sub-clause, or provision. In such case, this Agreement shall in all respects be construed and enforced as if the clause, sub-clause, or provision found invalid or unenforceable had been omitted from the text of this Agreement.

6.2.2. The parties have mutually determined all provisions of this Agreement with their own free will, evaluated all the terms of the Agreement in detail, and agreed on all these terms; this Agreement has been prepared by taking into account the Code of Obligations, the Law on Consumer Protection and other legal legislation, including the regulations in force under this law; have accepted and declared that this Agreement is not a standard Agreement, any of the articles of the Agreement does not put one of the parties in a weaker position, and that the principle of reciprocity is meticulously observed in all provisions.

6.2.3. The Disclosure Text on Processing and Protection of Personal Data shall also be interpreted with this Agreement as an integral part of this Agreement.

6.3. NOTICE

All notifications regarding the Agreement shall be made to IKEA's address specified in the first article of the Agreement and to the address declared by the User. Unless a change of address is notified in writing to the other Party, notifications to these addresses shall have the force and effect of a legally valid notification.

6.4. DISPUTE RESOLUTION

The Parties hereby declare and undertake that Turkish Law governs the Agreement and that in all disputes arising from the Agreement, they will make every effort through negotiation to reach a reasonable agreement that they will mutually accept. Otherwise, Istanbul Anatolian Courts and Execution Offices are authorized for any dispute arising from this Agreement.

For your questions and suggestions, you can contact us by phone at 444 54 32 or you can also contact us via e-mail at e-alisverisdestek@ikea.com.tr.

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You can access the Disclosure Text For Membership Regarding The Processing Of Personal Data here.

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