From which store can I get my order? You can collect your order from one of the nearest IKEA stores listed by the delivery address you have chosen. This service is available at Bayrampaşa, Ümraniye, Kartal, Ankara, Bursa, İzmir ve Antalya stores.
Why can’t I see Click and Collect service on the shopping basket page?
This service is only available for delivery addresses given within the provincial borders of our stores.
How much does Click and Collect cost?
The fee for this service will be TRY 200.
For how long can I collect my order from the store?
After selecting the store where you want to pick up your order, you can pick it up from the store on your preferred day and time slot. If your order is not picked up on your preferred day and time, it will be held for a maximum of 24 hours before being canceled.
What do I need to collect from the store?
Your ID, order number, and the delivery time slot provided will be verified by the relevant department, so please have your order number and ID with you.
Where in the store can I collect my order?
Your orders are delivered from product delivery points. You can reach this area by following the Store Product Delivery Point signs.
How can I cancel my order placed with Click and Collect option?
You can send your cancellation request by calling the IKEA Call Center via Contact Us page
Which products are included to Click and Collect service?
This applies to all products sold in the online store and available in stock at the store where they will be collected.
Will there be a price difference for products purchased with the Click and Collect service?
There is no price difference between stores, except for the sale periods. You can check the latest prices of the products in your basket before you pay.