Frequently Asked Questions

For furniture and home accessories purchases of TRY 250 and above with IKEA Family Card, Maximum Kart* and Worldcard* credit cards provide interest-free 12 installments while HSBC Advantage**, Axess**, Bankkart**, CardFinans** and Paraf** credit cards provide interest-free 6 installments for IKEA Family Card owners.

IKEA Family Card owners enjoy various discounts and offers throughout the year, as well as many promotions. You can also save 0,5% of your furniture and home accessories purchases at IKEA stores as IKEA Family Points, and use these points anytime before the last day of the calendar year. You also get to be the first to hear about all activities and news from IKEA.

*   - For all İş Bankası Maximum featured credit cards, Maximum Card, MercedesCard, Maximiles, İş’te Üniversiteli, Maximum Genç Kart and business credit cards. Transactions including Maximum Fırsat and redeeming MaxiPuan are not included in the campaign.
      - For all Yapı Kredi credit cards, Vakıfbank, Albaraka ve Anadolu Bank Individual Worldcard’s.
** - For all HSBC Credit Cards.
      - For all original/joint card holders with Axess, Wings, Free, Axess Business, Axess Kobi and Wings Business can benefit from 6 installments. Maximum of 3 installments can be made with Bank’O Card Axess.
      - For all BankKart, BankKart Genç and BankKart Başak cards issued by Ziraat Bankası.
      - For all personal and business cards issued by QNB Finansbank.
      - For all Paraf, Parafly, Parafree, Virtual, joint, business, Paraf Esnaf, Paraf Kobi, Eczacı Paraf and Eczacı Paraf Kobi cards.

You can get your card free of charge from the IKEA Family kiosks in the restaurant area or just before the checkouts at IKEA stores, IKEA mobile application or Aile.IKEA.com.tr in just a few minutes. All you have to do is state your TR Identity Number. You must be over 18 to get an IKEA Family Card. Foreign customers may also apply for a card using their passport numbers. IKEA Family Card is available for use within a maximum of 30 minutes.

All you have to do for an online application is to click on this link and fill out the online application form. Then your IKEA Family Card will be ready to be used at IKEA stores.

IKEA Family Card is a customer loyalty card, rather than a payment tool like a credit card. Along with an IKEA Family Card, Maximum Kart* and Worldcard* credit cards provide you with the option of interest-free 12 installments, for furniture and home accessories purchases TRY 250 and above, HSBC Advantage**, Axess**, Bankkart**, CardFinans** and Paraf** credit cards provide interest-free 6 installments.

*   - For all İş Bankası Maximum featured credit cards, Maximum Card, MercedesCard, Maximiles, İş’te Üniversiteli, Maximum Genç Kart and business credit cards. Transactions including Maximum Fırsat and redeeming MaxiPuan are not included in the campaign.
      - For all Yapı Kredi credit cards, Vakıfbank, Albaraka ve Anadolu Bank Individual Worldcard’s.
** - For all HSBC Credit Cards.
      - For all original/joint card holders with Axess, Wings, Free, Axess Business, Axess Kobi and Wings Business can benefit from 6 installments. Maximum of 3 installments can be made with Bank’O Card Axess.
      - For all BankKart, BankKart Genç and BankKart Başak cards issued by Ziraat Bankası.
      - For all personal and business cards issued by QNB Finansbank.
      - For all Paraf, Parafly, Parafree, Virtual, joint, business, Paraf Esnaf, Paraf Kobi, Eczacı Paraf and Eczacı Paraf Kobi cards.

If you have an IKEA Family Card, you can create joint cards. In this way, you can save and use IKEA Family Points together with the joint card holders connected to your card from the same pool.

Even if you don’t have your IKEA Family Card with you, you can still enjoy all the advantages of IKEA Family Card by using your TR Identity Number or scan your Family Card barcode at the checkouts. However, if you want to redeem your accumulated points, you need to show your Family Card barcode with a valid ID to cashier for security reasons.

If you are a member of IKEA Family but do not have your IKEA Family Card with you, you may redeem your points by using your Family Card barcode. You may easily get your Family Card barcode by logging in to your IKEA Family Card account via IKEA Family kiosks at IKEA stores, IKEA mobile application or Aile.IKEA.com.tr and redeem your points right away.

The discounted products offered at various times are indicated by the orange colored IKEA Family discount tags throughout the store. Furthermore, these products are also shown on IKEA website, TV screens at IKEA stores and at the IKEA Family kiosks in the restaurant area or just before the checkouts.

You can save 0,5% of your furniture and home accessories purchases at IKEA stores as IKEA Family Points and use these points anytime before the last day of the calendar year. IKEA Family Points can be used only by the IKEA Family Card holder whose name is printed on the card upon presentation of the IKEA Family Card and a valid ID. If you do not have your IKEA Family Card with you and you want to redeem your points, you need to get a Family Card barcode for security reasons. You may easily get your Family Card barcode by logging in to your IKEA Family Card account via IKEA Family kiosks at IKEA stores, IKEA mobile application or Aile.IKEA.com.tr and redeem your points right away.

IKEA Family Card is only valid for furniture and home accessories purchases at IKEA Stores in Turkey. 

IKEA Family Card is a personal customer loyalty card offering various discounts and promotions. Invoices shall only be issued under the IKEA Family Card holder’s name. It is not possible to issue invoices to corporate addresses or personal/private companies. Invoices can be issued to corporate addresses for corporate customers through IKEA Business Card, which offers many advantages for corporate customers.

We ask for your TR Identity Number when issuing IKEA Family Card in order to secure the points you earn with your card. Furthermore, when you don’t have your IKEA Family Card with you, you can still earn IKEA Family Points by stating your TR Identity Number and continue to enjoy applicable discounts and promotions.