Assembly Service

I have bought some products at IKEA Store a while back. Can I purchase assembly service for this products now?

You can purchase assembly service online for your shopping made in the last 6 months at IKEA Stores. All you need to do is follow the steps using this link with your receipt or e-archive receipt of the products

I have bought some products at IKEA Online Store a while back. Can I get assembly service for this products now?

You can purchase assembly service online for your shopping made in the last 6 months at IKEA Online Store. All you need to do is follow the steps using this link with your receipt or e-archive receipt of the products. 

In which cities is the assembly service available?

The assembly service is only available in certain districts of Adana, Ankara, Balıkesir, Bursa, Eskişehir, Istanbul, Izmir, Kocaeli, Manisa, Mersin, Muğla and Yalova.

How is the assembly service charge priced?

The assembly service charge varies according to the city which the service will be provided  and price of the product. You can see the assembly service charge, automatically calculated during your shopping, right before the payment step. 

I had purchased the assembly service but I want to return it. What should I do?

You can call Customer Service on 444 4 532 to cancel the assembly service and get more information.

How can I get information about the date of the assembly service?

Only for certain cities and districts, you will be informed of the estimated date of the assembly during your assembly purchase. For some cities and districts, our assembly teams will call and inform you after purchasing the assembly service. The exact information of the time interval for the assembly service will be sent to you via SMS one (1) day prior to the assembly.

Can I pay the assembly service in installments?

Yes, installment payment is also available for assembly purchases. You find the details on Payment Option page. 

Can I purchase assembly service for more than one order?

Yes, you can buy assembly service for the selected products in different orders by adding the new invoice number during assembly purchase.

Can I get disassembly service?

Disassembly service is not provided for online assembly purchases. You can buy this service from our stores.

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