IKEA urges all its customers who purchased a MYSINGSÖ beach chair before February 2017 to bring it back to any IKEA store for a full refund.
Improper assembly of the MYSINGÖ fabric seat after it has been removed from the product for washing may result in overturning of the product and cause slight injury. IKEA has so far received five incident reports of slight injury during re-assembly caused by MYSINGSÖ beach chair overturning during use. The reported injuries took place in Finland, Germany, the USA, Denmark and Australia.
Providing safe products is a top priority at IKEA and all our products comply with industry standards, as well as national and international product safety legislation. The MYSINGSÖ beach chair has passed all mechanical, fabric and chemical quality tests with flying colors.
A full investigation has been ordered following the incident reports, leading to an improved design to mitigate the risk of incorrect reassembly and injuries. The redesigned chair is set to be rolled out across all IKEA stores by February 2017.
No proof of purchase (receipt) is required for a full refund. Please contact us on 444 4 532 for more details.
IKEA apologizes for any inconvenience caused.