Frequently Asked Questions

CardFinans* and Maximum Kart** credit cards provide interest-free 9 installments for furniture and home accessories purchases of TRY 150 and above, while Axess*** and Bonus/Miles&Smiles**** credit cards provide interest-free 6 installments for IKEA Family Card owners.

IKEA Family Card owners enjoy various discounts and offers throughout the year, as well as many promotions. You can also save 1% of your furniture and home accessories purchases at IKEA stores as IKEA Family Points, and use these points anytime before the last day of the calendar year. You also get to be the first to hear about all activities and news from IKEA.

For all personal and business credit cards issued by QNB Finansbank.
** For all İş Bankası Maximum Cards, Maximiles, business credit cards, Vadematik cards, and Ziraat Maximum credit cards.
*** For all Axess, Wings, Free and Bank’o Card Axess cards. 
**** For all Bonus and Miles & Smiles credit cards. This campaign does not cover Bonus Flexi, Bonus Genç, and American Express business credit cards.

You can get your card free of charge from the IKEA Family kiosks in the restaurant area or just before the checkouts at IKEA stores, in just a few minutes. All you have to do is state your TR Identity Number. You must be over 18 to get an IKEA Family Card. Foreign customers may also apply for a card using their passport numbers. IKEA Family Card is available for use within a maximum of 30 minutes.

All you have to do for an online application is to click on this link and fill out the online application form. Then you may get your IKEA Family Card from the IKEA Family kiosks in the restaurant area or just before the checkouts at your nearest IKEA store.

IKEA Family Card is a customer loyalty card, rather than a payment tool like a credit card. Along with an IKEA Family Card, CardFinans* and Maximum Kart** credit cards provide you with the option of interest-free 9 installments, for furniture and home accessories purchases TRY 150 and above, while Axess*** and Bonus/Miles&Smiles**** credit cards provide interest-free 6 installments.

For all personal and business credit cards issued by QNB Finansbank. 
** For all İş Bankası Maximum Cards, Maximiles, business credit cards, Vadematik cards, and Ziraat Maximum credit cards.
*** For all Axess, Wings, Free and Bank’o Card Axess cards. 
**** For all Bonus and Miles & Smiles credit cards. This campaign does not cover Bonus Flexi, Bonus Genç, and American Express business credit cards.

If you have an IKEA Family Card, you can create joint cards. In this way, you can save and use IKEA Family Points together with the joint card holders connected to your card from the same pool.

Even if you don’t have your IKEA Family Card with you, you can still enjoy all the advantages of IKEA Family Card by using your TR Identity Number at the checkouts. However, if you want to redeem your accumulated points, you need to get a single-use Temporary Card for security reasons. You can get your Temporary Card in just a few minutes from the IKEA Family kiosks in the restaurant area or just before the checkouts at IKEA stores.

If you do not have your IKEA Family Card with you and you want to redeem your points, you need to get a Temporary Card which is valid only on the day it is issued for security reasons. When you use your Temporary Card at the checkout, it will be collected and deactivated. You can get your Temporary Card in just a few minutes from the IKEA Family kiosks in the restaurant area or just before the checkouts at IKEA stores.

The discounted products offered at various times are indicated by the orange colored IKEA Family discount tags throughout the store. Furthermore, these products are also shown on IKEA website, TV screens at IKEA stores and at the IKEA Family kiosks in the restaurant area or just before the checkouts.

You can save 1% of your furniture and home accessories purchases at IKEA stores as IKEA Family Points and use these points anytime before the last day of the calendar year. IKEA Family Points can be used only by the IKEA Family Card holder whose name is printed on the card upon presentation of the IKEA Family Card and a valid ID. If you do not have your IKEA Family Card with you and you want to redeem your points, you need to get a Temporary Card which is valid only on the day it is issued for security reasons. You can get your Temporary Card in just a few minutes from the IKEA Family kiosks in the restaurant area or just before the checkouts at IKEA stores.

IKEA Family Card is only valid for furniture and home accessories purchases at IKEA Stores in Turkey. 

IKEA Family Card is a personal customer loyalty card offering various discounts and promotions. Invoices shall only be issued under the IKEA Family Card holder’s name. It is not possible to issue invoices to corporate addresses or personal/private companies. Invoices can be issued to corporate addresses for corporate customers through IKEA Business Card, which offers many advantages for corporate customers.

We ask for your TR Identity Number when issuing IKEA Family Card in order to secure the points you earn with your card. Furthermore, when you don’t have your IKEA Family Card with you, you can still earn IKEA Family Points by stating your TR Identity Number and continue to enjoy applicable discounts and promotions.